Privacy Policy

Last Updated: 31.10.2025
Effective Date: 10.10.2025

1. Introduction

This Privacy Policy applies to Geofluid Processors Pvt. Ltd. (CIN: U74220MH2002PTC134721), having its registered office at Unit No. 112, Building No. 2, Mittal Industrial Estate, Andheri-Kurla Road, Marol (E), Andheri, Mumbai 400059, Maharashtra, India (“Geofluid”, “we”, “us”, “our”).

We are committed to protecting your privacy and ensuring that your personal information is handled safely, transparently, and responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website www.geofluid.com (“Website”) or interact with us by any other means.

By using our Website or voluntarily providing your information, you agree to this Privacy Policy.

For the purposes of the Digital Personal Data Protection Act, 2023 (“DPDP Act”), Geofluid shall be considered a Data Fiduciary, and the individual providing personal data shall be deemed a Data Principal.

2. Applicability of Law

This Policy is governed by:

– The Information Technology Act, 2000 (including Sections 43A and 72A)
– The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
– The Digital Personal Data Protection Act, 2023, and any other applicable Indian privacy and data protection laws

These laws collectively ensure lawful handling, storage, transfer, and protection of personal data by Geofluid Processors Pvt. Ltd.

Where data is transferred outside India, it shall be done in compliance with applicable data transfer requirements under Indian law, ensuring equivalent protection standards and contractual safeguards.

3. Information We Collect

We may collect the following categories of information from you:
A. Identity and Contact Information: Name, organisation, job title, phone number, email address, and postal address.
B. Business or Transaction Information: Product or service enquiries, quotations, purchase orders, invoices, billing, and payment details.
C. Technical Data: IP address, browser type, operating system, device identifiers, pages visited, time spent, referral source, and cookies.
D. Communication Data: Records of correspondence or queries through email, contact forms, or phone calls.
E. Voluntary Data: Any information you voluntarily provide to us (such as feedback or optional submissions).

Sensitive personal data is collected only if required for legitimate business purposes and with explicit consent.

This Policy applies to all personal data processed by Geofluid, including that of customers, vendors, employees, contractors, and business partners.

4. Purpose of Collection and Use

Your information is collected and processed for the following lawful purposes:
1. To provide, manage, and improve our products, services, and Website.
2. To respond to your enquiries, requests, or orders.
3. To send updates, product information, or promotional materials where you have opted in.
4. To process transactions, invoices, and maintain accounting and compliance records.
5. To ensure system security, detect fraud, and comply with legal obligations.
6. To improve user experience and analyse Website performance.
7. To comply with applicable laws, regulatory requirements, or lawful requests from authorities.

Where consent is required, it shall be obtained through clear affirmative action, and withdrawal of consent shall be as easy as giving it.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:
– Your consent.
– Performance of a contract or steps taken before entering into a contract.
– Compliance with a legal or statutory obligation.
– Our legitimate business interests, provided these do not override your privacy rights.

6. Sharing and Disclosure

Your personal data may be shared only in the following circumstances:
1. With authorised employees, consultants, affiliates, or service providers who are bound by confidentiality obligations.
2. With government authorities, regulators, or courts where required by applicable law or legal process.
3. With acquirers, successors, or investors in the event of merger, acquisition, or restructuring, provided equivalent protection standards are maintained.
4. With third parties only to the extent necessary to fulfil the purposes stated above, and strictly under contractual safeguards.

All third parties processing data on our behalf are bound by written data protection agreements ensuring confidentiality, restricted processing, and compliance with this Policy.

We do not sell, rent, or trade your personal data for any commercial gain.

7. Data Security

We maintain reasonable security practices and procedures as required under Indian law to prevent unauthorised access, alteration, disclosure, or destruction of data. These include:
– Secure servers and firewalls
– Encryption and access control measures
– Role-based access and confidentiality undertakings for staff and contractors
– Periodic internal and third-party security audits
– Secure Socket Layer (SSL) encryption on the Website

In the event of a data breach affecting personal data, Geofluid shall notify the affected individuals and the relevant Data Protection Board or authority as required under applicable law.

While we use strong technical and organisational controls, no system can guarantee absolute security. By using our services, you acknowledge this inherent limitation.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable law. Once data is no longer required, it is securely deleted or anonymised in accordance with best practices.

We maintain internal records of all personal data processing activities and ensure that only data necessary for specified purposes is collected and retained.

9. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking tools to enhance performance, improve usability, and analyse visitor traffic. You can manage or disable non-essential cookies through your browser settings. Essential cookies required for core functionality cannot be disabled.

If third-party analytics or advertising cookies are used, details may be outlined in a separate Cookie Policy available at .

10. Your Rights

You have the following rights regarding your personal data:
– To access and obtain a copy of your data.
– To correct or update inaccurate or incomplete data.
– To withdraw consent at any time (without affecting prior lawful processing).
– To request deletion of your personal data, subject to legal retention obligations.
– To restrict or object to specific processing activities.

Requests to exercise these rights may be sent to the contact provided in Section 11. Verification of identity may be required before we act on any such request.

11. Contact and Grievance Redressal

For any concerns, questions, or complaints regarding this Privacy Policy or the handling of your data, please contact:

Grievance Officer / Data Protection Officer
Geofluid Processors Pvt. Ltd.
Unit No. 112, Building No. 2, Mittal Industrial Estate, Andheri-Kurla Road, Marol (E), Andheri, Mumbai 400059, Maharashtra, India
Email: info@geofluid.com
Phone: +91 22 6662 4111 / +91 22 2261 5588

All grievances will be acknowledged within seven (7) business days and resolved within thirty (30) days, or as required under applicable law.

12. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to this Policy shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

Approved By: Dr. Anand Sathya
Founder & CEO, Geofluid Processors Pvt. Ltd.
Date of Approval: 29/Nov/2025

Version: 1.0